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INSURANCE

Our Guarantee

The White Glove Mover are not qualified insurance agents. As at 11 March 2004, companies that previously could sell or otherwise provide or advise on insurance and related matters (to or for their customers), are no longer allowed to, unless legally authorised, legislated or registered to do so.

The White Glove Mover have always guaranteed the services it provides and the staff employed to carry out these services. If you have any queries or require further information on our workmanship guarantee please contact our insurance broker, Andrew Burton, Managing Director of Insurance Solutions on (03) 9907 3600.

Futhermore, Interstate and Storage insurances can be arranged by our independent brokers, at highly competitive rates. The rates provided to our customers, reflects our insurers confidence in the management of our staff and the services we provide.

The White Glove Mover (Domestic) has been a client of Insurance Solutions Pty Ltd (Registered General Insurance Brokers) for approximately twenty two years.  During this time The White Glove Mover has kept a current Defined Accidental Loss & Damage Carriers Liability Insurance Policy to cover the responsibility for loss or damage to household property owned by The White Glove Mover clients, for whom they have contracted to move within Australia.

The cover will provide protection for customer claims of physical loss and damage made to Sievwright within 48 hours of the completion of the move and for which they accept responsibility. Policy and movement terms and conditions apply in all circumstances such as, but not limited to:

  •         No cover for electrical and electronic equipment unless as a direct result of physical damage.
  •          No cover for jewellery or precious items.
  •          No cover for damage to stoneware. 
  • .     No cover for the dismantling and re-assembly of flat pack furniture.
  •          No cover on boxed items which are not packed by The White Glove Mover.
  •          No cover for damage to goods where the movement was contrary to The White Glove Mover's advice.
  •          No cover for property where there is an inherent weakness or flaw.
  •       The policy coverage purchased by The White Glove Mover is one of the broadest programs available in the insurance market and has been arranged by them as part of the professional removal package they offer to their customers.

 

STAFF PROFILES

Meet the team

ADAM

Adam is our head supervisor. He has vast experience in our industry and commands respect amongst our removalist teams. Adam's experience, attention to detail and customer focused attitude, will ensure your move is handled 'The White Glove' way.

GORAN

Goran is a removalist that has exceptional ability in our industry. Goran takes pride in his work and his attention to detail does not go unnoticed by our clients. Fast, efficient and absolute professionalism is what we have come to expect from Goran's wo

JAY

Jay is one of our sales consultants and our clients just love him. Jay is always on time and quotes with absolute accuracy and precision. His past "hands on" removal experience ensures his quotes are accurate for both the client and our staff (no under qu

JILL

Jill Casset (Senior Supervisor) has been with us for well over 10 years now. She is an expert packer and knows exactly what our clients are looking for... She oversees our large scale work and ensures a perfect pack and unpack on every job... Jill has pac

DENISE

Denise Hewet (Senior Supervisor) has been with us for well over 10 years. Her expertise and passion for the job does not go unnoticed by our top end clients. Her attention to detail must come from a photographic memory and a genuine care for our clients b

SHANE

Shane has been with The White Glove Mover for many years and has learnt from the very best in our industry. Shane has mastered all aspects of removals and there is nothing he can not handle. Antiques, fine furniture and pianos are his specialty. Our clien

 
 
 
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