INSURANCE
Our Guarantee
The White Glove Mover are not qualified insurance agents. As at 11 March 2004, companies that previously could sell or otherwise provide or advise on insurance and related matters (to or for their customers), are no longer allowed to, unless legally authorised, legislated or registered to do so.
The White Glove Mover have always guaranteed the services it provides and the staff employed to carry out these services. If you have any queries or require further information on our workmanship guarantee please contact our insurance broker, Andrew Burton, Managing Director of Insurance Solutions on (03) 9907 3600.
Futhermore, Interstate and Storage insurances can be arranged by our independent brokers, at highly competitive rates. The rates provided to our customers, reflects our insurers confidence in the management of our staff and the services we provide.
The White Glove Mover (Domestic) has been a client of Insurance Solutions Pty Ltd (Registered General Insurance Brokers) for approximately twenty two years. During this time The White Glove Mover has kept a current Defined Accidental Loss & Damage Carriers Liability Insurance Policy to cover the responsibility for loss or damage to household property owned by The White Glove Mover clients, for whom they have contracted to move within Australia.
The cover will provide protection for customer claims of physical loss and damage made to Sievwright within 48 hours of the completion of the move and for which they accept responsibility. Policy and movement terms and conditions apply in all circumstances such as, but not limited to:
- No cover for electrical and electronic equipment unless as a direct result of physical damage.
- No cover for jewellery or precious items.
- No cover for damage to stoneware.
- . No cover for the dismantling and re-assembly of flat pack furniture.
- No cover on boxed items which are not packed by The White Glove Mover.
- No cover for damage to goods where the movement was contrary to The White Glove Mover's advice.
- No cover for property where there is an inherent weakness or flaw.
- The policy coverage purchased by The White Glove Mover is one of the broadest programs available in the insurance market and has been arranged by them as part of the professional removal package they offer to their customers.
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